FAQs
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Do you deliver?
Yes, we deliver across Washington, DC, Maryland, and Northern Virginia. Check our zip code list or reach out to confirm your area.
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Do you offer same-day orders?
We currently require at least 48 hours’ notice for all orders to ensure freshness and quality.
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Can I customize my bouquet or gifting basket?
Absolutely. We offer bespoke designs to match your occasion, color palette, or brand aesthetic. Just contact us.
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What types of flowers do you use?
We source premium, seasonal blooms for every order. If you have a specific flower request, let us know when booking.
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Can I include a personalized note?
Yes! You can add a custom message at checkout — we’ll handwrite it and include it with your order.
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Do you offer subscriptions or recurring florals?
We do! Reach out for weekly, bi-weekly, or monthly floral plans — perfect for homes, offices, or VIP clients.
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Can I get a refund after purchase?
Due to the perishable nature of flowers, we do not accept returns. However, if there is a problem with your order, we’re here to help. If your complaint is valid (e.g., wrong item, poor quality), we may offer a replacement or store credit.